If you have questions about the 'GSC' - Generation Service Charge - on your electric bill you can speak to someone at the Department of Public Utility Control at 1-888-922-3782 or TDD at 860-827-2837.
It is important to know that regardless of the electric supplier you choose, CL&P or UI will deliver your electricity, bill you for service and respond to power outages. And, only CL&P or UI can terminate your service.
What is the GSC rate on my electric bill?
The GSC portion of your electric bill covers the cost of producing electricity at power plants.
Where can I find my GSC rate?
The GSC rate is on your electric bill, or use the links below to view the current GSC rates.
How often do GSC rates change?
For the past two years, CL&P and UI's Standard Service GSC rates have changed in January and July.
For 2009 CL&P's Standard Service GSC rates will again change in January and July.
UI's 2009 Standard Service GSC rates have been set for the entire year.
What's the difference between Standard Service and Supplier of Last Resort generation?
Supplier of Last Resort generation is purchased by CL&P and UI for its large business customers, those with monthly electric demands that exceed 500 kW. Standard Service generation is purchased for all other customers.
Can I lower the GSC rate on my electric bill?
Electric suppliers may offer GSC rates that can lower this portion of your electric bill.
What percentage of my electric bill does the GSC rate represent?
The cost to produce electricity accounts for over 50% of your electric bill.
Do CL&P or UI earn a profit from the GSC rate on my electric bill?
No. CL&P and UI must purchase electricity for their customers that do not choose an electric supplier. The cost that CL&P and UI pay is the cost that appears on your electric bill - no more, no less. So, neither company earns a profit from the GSC rate on your electric bill.
How long does it take to switch my electric supplier?
It takes one billing cycle to implement the switch. So, it does not happen immediately. Contact the Department of Public Utility Control's Consumer Outreach Unit at 888-922-3782, the electric supplier or your utility for more detailed information about this question.
The cost of oil has declined. Why isn't the GSC rate on my electric bill going down?
CL&P and UI purchase electricity for their customers in small blocks over time. This is referred to as "contract laddering" and is meant to provide price stability for consumers. Click here for a more detailed answer to this question.